Please read the following Terms and Conditions carefully:
- Each full-priced online order can be returned for size exchange or refund within 10 days of delivery on customer's expense. If you need to exchange or request a refund, please email us with your order details at high.heads@yahoo.in. Made-to-order items and Sale items are final, with no returns or exchanges permitted.
- We don't accept cancellations. Please contact us if you have any problems with your order, you will get revert within 24 hours.
- Customer is responsible for providing the detailed measurements carefully according to the reference measurement chart.
- If a customer wants to opt for alteration at his place we can offer only upto $50 for the chares or if a customer wishes they can pay $75 for fresh pair of pants and $175 for fresh jacket on new correct measurements and we will make and deliver the new parcel.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take some time for your bank or credit card company to process and post the refund too.
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