Shipping Policy

We are committed to providing you with an exceptional online shopping experience, which includes reliable and efficient shipping services. We dispatch orders with DHL, the global logistics industry leader, and provide the most reliable express mail service. In today's fast-paced world, we have designed a solution to satisfy the need of our buyers and are committed to providing the Fastest Delivery across the globe as we work on an hourly basis.   

Please read our shipping policy carefully to understand the details of our shipping process to find out more:  

1. Processing Time: 

We strive to process and ship all orders as soon as possible during Business Working Hours, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer due to increased order volumes. We appreciate your patience and understanding during such times. Further information on processing time is below:   

2. Delivery and Shipping: 

Delivery Partners:

We partner with reliable and globally trusted carriers to ensure your order reaches you safely and on time:

• UPS – Ideal for international shipments, delivers within 7–8 business days.
  
• DHL – Fast and secure delivery in just 3–5 business days.
• India Post – Suitable for remote or domestic locations, delivery within 10–15 business days.
  

Shipping Charges: 

We offer free worldwide shipping on all orders—no hidden fees or minimum spend.
Whether you're ordering from the USA, Europe, or anywhere else, your shipping cost is always on us.
Enjoy a smooth shopping experience with no surprise charges at checkout.

Shipping Options

We offer two shipping methods depending on your order and design complexity:

• Standard Shipping: (Free of Cost)
• Used for regular or less complex orders
• Delivered within standard timeframes by our listed delivery partners

• Expedited Shipping: (Charges according to your order)
• Applied to urgent or highly customized designs
• Prioritized processing and faster delivery using express courier services

Shipping Address:

The buyer is responsible for providing accurate and complete shipping information. We cannot be held accountable for delays or delivery issues resulting from the customer's incorrect or incomplete shipping addresses. Please avoid providing a P.O. Box or Mailbox address, as our shipping partner doesn't deliver to those addresses.  

For India Post deliveries, the following details are typically sufficient and important to ensure smooth delivery:

Required Information for India Post:

1. Full Name
2. Complete Residential Address
   - Country
   - State
   - City
   - Pin Code
3. Active Mobile Number (for delivery contact or SMS updates)
4. Email ID

3. Order Tracking: 

Once we have received all the measurement information from you, we will generate an order ID from our end and send it to you; after the confirmation, the order will be in process, and we will keep you updated throughout the process with pictures. Once the order is complete, we will send you proof images of the garment. After your approval, you will receive a shipping confirmation email with a tracking number and instructions on tracking your package. Please note that it may take up to 24 hours for the tracking information to become available. You can track your order by visiting our website or using the tracking services provided by the shipping carrier.  

4. Duties/Taxes: 

We proudly offer free worldwide shipping on all orders. However, please be aware that any customs duties, taxes, or import fees imposed by your country are not included in the product price and remain the responsibility of the buyer. Additionally, any delays caused by customs processing or local postal services are beyond our control, and the brand cannot be held responsible for such delays.

5. Contact Us: 

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. You can reach us at support@addictedbespoken.com ,and our dedicated representatives will gladly assist you. We recommend reviewing our shipping policy periodically to stay informed about any modifications or updates.